Refund policy

Refund Policy

We offer a 14-day return policy from the date of delivery.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

To start a return, please contact us at: Shop@waizek.com 

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5–10 business days.

Non-returnable items:
– Items damaged due to misuse
– Items returned without prior contact
– Items returned after 14 days

If your item arrives damaged, please contact us within 48 hours of delivery with photo evidence.

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